Customer Service Representative - Eastwood Mall

Cafaro
Niles, OH
Category Retail
Job Description
Role Overview

We are seeking part-time Customer Service Clerks for the Eastwood Mall. The ideal candidate is detail-oriented, independent, and has a positive attitude. The role involves delivering high-quality customer service, maintaining a professional Guest Services area, and responding to customer inquiries.

What You Will Do

You will provide customer service, support coworkers, and participate in team meetings to achieve the center's goals. You will also ensure compliance with all policies and procedures related to Eastwood Mall programs.

Why It Might Be a Fit

As an employee with Cafaro, you will work alongside team members to achieve ambitious goals, benefit from a Safe Harbor 401(k) retirement plan, and enjoy a dynamic work environment.

Requirements

  • Strong sales background
  • Excellent communication skills
  • Ability to multitask effectively
  • Ability to learn and operate gift card issuance software (CardSpot)
  • Proficient in operating credit card and check authorization terminals
  • High school diploma
  • 1-2 years of customer service or sales experience
  • Ability to perform multiple tasks efficiently
  • Articulate, outgoing, and able to maintain a professional appearance

Benefits

  • Safe Harbor 401(k) retirement plan
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