Role OverviewWe are hiring a Customer Service Representative to join our team. The ideal candidate will have 2-3 years of retail or counter sales experience, a high school diploma or equivalent, and excellent listening and organization skills. The role involves building long-lasting relationships with customers, preparing estimates, and implementing work orders.
What You Will Do
The successful candidate will be the initial contact with current and prospective customers, prepare estimates, implement work orders, and ensure timely delivery of finished orders. They will also work with customers via email, telephone, in-person, and at their place of business.
Why It Might Be a Fit
The ideal candidate will be outgoing, responsive, and eager to learn, with the ability to build relationships and work under pressure to output high-quality work.
Requirements
- 2-3 years of retail or counter sales experience
- High school diploma or equivalent
- Outgoing, responsive, eager to learn, and ability to build relationships
- Great listening and organization skills
- Ability to sit for long periods (4 hours or more)
- Ability to view a computer screen for long periods (4 hours or more)
- Ability to work under pressure to output high volume, high-quality work
Benefits
- Competitive Pay
- Paid Vacation and Holidays
- Performance Bonus
- Ongoing Training Opportunities
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