Role OverviewAs a Customer Service Representative - Insurance Services, you'll be part of bringing humanity to business. You'll have ownership over resolving escalated or complex calls from customers, providing answers, consulting on products with compassion, or resolving their issues with a smile.
What You Will Do
Answer incoming calls and communications from customers and members regarding account information, member profiles, coverage, and service-related inquiries. Conduct research to provide answers for customers to resolve their issues.
Why It Might Be a Fit
You'll be the difference between a customer's experience being just average or an exceptional one. You'll have a supportive team and a global community of curious lifelong learners guided by company values.
Requirements
- 6 months or more of customer services experience
- High school diploma or equivalent
- Recognize, apply and explain your product or service knowledge
- Computer experience
- High speed internet connection (>25mbps)
- A quiet, private place in your home where you can work without background noise
Benefits
- Base wage starting at $17.50 per hour
- Performance bonus opportunities
- PTO
- Tuition reimbursement
- Health and wellness incentives
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