Role OverviewAs a Customer Service Representative Part time working remotely, you'll be a part of bringing humanity to business. You'll have ownership over resolving escalated or complex calls from customers, providing answers and resolving issues with a smile. You'll be the difference between a customer's experience being just average or exceptional.
What You Will Do
Answer incoming communications from customers, conduct research to provide answers, navigate multiple systems to document interactions, and meet established goals for performance metrics.
Why It Might Be a Fit
At least 1 year of customer services experience, high school diploma or equivalent, availability to work weekends, and a computer experience are required. You'll have a supportive role in your career and professional development, an inclusive culture, and a global team of curious lifelong learners.
Requirements
- At least 1 year of customer services experience
- High school diploma or equivalent
- Availability to work weekends
- Computer experience
- Wired internet connection (fiber, cable, or DSL) with speeds above 15 Mbps
Benefits
- Base wage of $17 per hour
- Performance bonus
- Opportunities
- PTO
- Tuition reimbursement
- Health and wellness incentives
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