Role OverviewAs a Customer Service Representative, you will establish customer relationships, provide prompt and friendly customer service, and maintain a strong work ethic. You will work as an Agent Team Member for a State Farm independent contractor agent, marketing only State Farm insurance and financial service products.
What You Will Do
You will respond to customer inquiries, provide information on insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. You will also work in a team environment and be proactive in problem solving.
Why It Might Be a Fit
This role is a great fit for someone who is outgoing, customer-focused, and enjoys working with the public. You will have opportunities for advancement and growth within the agency, as well as a competitive salary and benefits package.
Requirements
- Arizona Property & Casualty License
- Ability to Mult-task
- Excellent interpersonal skills
- Excellent communication skills - written, verbal and listening
- People-oriented
- Organizational skills
- Self-motivated
- Detail oriented
- Proactive in problem solving
- Dedicated to customer service
- Ability to work in a team environment
- Ability to effectively relate to a customer
Benefits
- 401(k) matching
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Signing bonus
- Training & development
- Vision insurance
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