Customer Service Representative - Tier 1

Eaton
Highland, IL
Job Description
Eaton is seeking a Customer Service Representative - Tier 1 for their ES GEIS BLD division. This role focuses on providing world-class customer support to both internal and external customers, handling order inquiries and inquiries, and administering sales promotions. The position offers growth opportunities within the organization, with potential for sales, marketing, supply chain, or logistics roles.

Requirements

  • Communicate directly with customers via phone and email
  • Provide information on product availability and pricing
  • Coordinate with other departments for quote times and deliveries
  • Resolve shipping and invoicing problems
  • Adhere to internal policies and procedures

Benefits

  • Health and Welfare benefits
  • Retirement benefits
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