Role OverviewAs a Customer Service Representative, you'll be part of bringing humanity to business, resolving escalated or complex concerns from customers, and providing exceptional customer experiences. You'll work onsite in Portsmouth, VA, and be part of a global team of curious lifelong learners.
What You Will Do
Answer incoming communications from customers, conduct research to provide answers, and resolve customer issues face-to-face or over the phone.
Why It Might Be a Fit
You'll have ownership over resolving customer concerns, a supportive team, and opportunities for career growth and development. You'll also have access to a healthy benefits package, including PTO, tuition reimbursement, and health and wellness incentives.
Requirements
- 6 months or more of customer services experience
- High school diploma or equivalent
- Computer experience
Benefits
- PTO
- tuition reimbursement
- health and wellness incentives
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