Customer Service Representative/Administrative Assistant

SWIFT Delivery Services
Columbia, MD
Category Customer Service
Job Description
Role Overview

Responds to inbound sales inquiries, serves as point of contact for prospective candidates and clients, and maintains a database of customer contacts.

What You Will Do

Respond to routine customer inquiries, calculate figures, develop and present move plans, design and deliver marketing programs, and identify and manage training needs.

Why It Might Be a Fit

Requires 1-2 years of sales, marketing, or call center experience, exceptional phone and interpersonal skills, and high proficiency in written and spoken English.

Requirements

  • 1-2 years sales, marketing, or call center experience
  • Exceptional phone and interpersonal skills
  • High proficiency in written and spoken English
  • Well-developed administration and organizational skills with strong attention to detail
  • Proficiency using basic Microsoft Office 365 applications
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