Customer Service Representative (Bertch Cabinets)

MasterBrand, Inc.
Waterloo, IA
Category Customer Service
Job Description
Customer Service Representative role at MasterBrand Cabinets, responsible for interacting with internal and external customers, processing orders, and providing support to the sales team.

Requirements

  • Strong service mentality
  • Strong oral and written communication skills
  • Attention to detail
  • Accurate keying & documentation
  • Ability to meet deadlines in a fast-paced environment
  • Solid organizational skills
  • Exceptional math skills (specifically fractions)
  • Product knowledge
  • Order entry and computer skills – Microsoft Word/Excel/Outlook
  • Self-motivated
  • Team oriented
  • High school diploma or GED equivalent
  • College experience and/or a 2-year degree (preferred)
  • Prior customer service experience (preferred)
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