Role OverviewAs a Customer Service Representative, you'll help people in your community access financial solutions. You'll build connections with customers, process transactions, and provide exceptional in-store experiences.
What You Will Do
Connect with customers, review and process transactions, offer personalized financial services, and maintain customer information. You'll also build new business, assist with customer account management, and participate in in-store and community events.
Why It Might Be a Fit
If you're looking for an opportunity to advance at a fast-growing company, this role may be a good fit. You'll receive hands-on training, coaching, and development to help you succeed.
Requirements
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Meticulous attention to detail
- Proficiency in using phones, POS system, Microsoft Office, and other computer systems
- Must be at least 18 years of age (19 in Alabama)
- Background check required
Benefits
- Paid on-the-job training
- Comprehensive new hire program
- Access to a robust learning management system
- Cross brand training
- Enrollment in a Key Holder Program
- Performance-based career advancement
- Educational Reimbursement Program
- Multiple coverage choices for medical insurance
- Traditional 401(k) and Roth 401(k) Retirement plan
- Company-Sponsored Life and AD&D Insurance
- Basic and Enhanced Voluntary benefits
- Free access to mental health resources
- Free access to exclusive discounts
- Paid time off
- Relaxed, business casual dress code
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