Role OverviewAs a Customer Service Representative, you'll help people in your community access financial solutions. You'll build connections with customers, process transactions, and provide exceptional in-store experiences. This is a dynamic entry-level position with opportunities for advancement.
What You Will Do
You'll connect with customers, review and process transactions, offer personalized financial services, and maintain customer information. You'll also build new business, assist with customer account management, and participate in in-store and community events.
Why It Might Be a Fit
We're looking for someone with excellent communication skills, attention to detail, and the ability to work in a fast-paced environment. You'll have opportunities for training, development, and career advancement.
Requirements
- Bilingual (English/Spanish)
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Meticulous attention to detail
- Proficiency in using phones, POS system, Microsoft Office, and other computer systems
- Valid driver's license, auto insurance, and personal vehicle
Benefits
- Paid on-the-job training
- Comprehensive new hire program
- Access to learning management system
- Cross brand training
- Key Holder Program
- Performance-based career advancement
- Educational Reimbursement Program
- Medical insurance
- 401(k) Retirement plan
- Company-Sponsored Life and AD&D Insurance
- Voluntary benefits
- Employee Assistance Program
- Discount Marketplace
- Paid time off
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