Role OverviewAs a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need. You'll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions while providing exceptional in-store experiences.
What You Will Do
Connect with customers, review and process transactions, and offer personalized financial services. You'll also enter customer information into a Point of Sale (POS) system, build new business through daily call campaigns, and assist with customer account management and collections.
Why It Might Be a Fit
If you're looking for an opportunity to advance at a fast-growing, profitable, impact-driven company, this role may be a good fit. You'll have access to paid on-the-job training, a comprehensive new hire program, and opportunities for career advancement.
Requirements
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Meticulous attention to detail
- Proficiency in using phones, POS system, Microsoft Office, and other computer systems
- Background check required
- Ability to meet physical demands of the position
Benefits
- Paid on-the-job training
- Comprehensive new hire program
- Cross brand training
- Key Holder Program
- Performance-based career advancement
- Educational Reimbursement Program
- Multiple coverage choices for medical insurance
- Traditional 401(k) and Roth 401(k) Retirement plan
- Company-Sponsored Life and AD&D Insurance
- Basic and Enhanced Voluntary benefits
- Free access to mental health resources
- Free access to exclusive discounts
- Paid time off
- Relaxed, business casual dress code
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