Customer Service Representative (Bilingual)

TMX Finance Family of Companies
Balch Springs, TX
Category Retail
Job Description
The Customer Service Representative (CSR) position at ID provides access to financial solutions and support to customers. This role involves processing transactions, providing excellent in-store experiences, and building customer relationships. It is a hands-on entry-level position offering comprehensive training and development, and multiple career advancement opportunities within a growing company.

Requirements

  • Connect with customers to build relationships.
  • Review and validate customer transactions.
  • Enter and maintain customer information.
  • Perform duties outside of regular work hours (on-site and occasional).

Benefits

  • Paid on-the-job training
  • Comprehensive new hire program
  • Learning management system access
  • Cross-brand training
  • Leadership development
  • Performance-based career advancement
  • Educational reimbursement
  • 401(k) Retirement plan
  • Life Insurance
  • Disability Insurance
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Discounts Marketplace
  • Employee Assistance Program
  • Mental Health resources
  • Life Coaching
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