Role OverviewAs a Customer Service Representative, you’ll work directly with customers in the branch to process loan applications, accept payments, and assist in successfully managing their accounts.
What You Will Do
Greet and assist customers in person and by phone, process loan applications and payments, answer questions about accounts and loan options, work with customers to find solutions if they become past due, maintain accurate customer records, work with your team to meet branch goals.
Why It Might Be a Fit
Strong people and communication skills, dependable and organized, positive attitude and strong work ethic, customer service or retail experience preferred.
Requirements
- Strong communication, organizational, and problem-solving skills.
- Prior Finance, Retail, or Sales experience.
- Ability to work beyond our standard weekday hours if necessary to meet business goals.
- Basic Computer Proficiency
- High school diploma or equivalent
- Valid driver’s license, reliable personal transportation
Benefits
- Monthly performance bonuses up to $1300
- Paid training
- Paid time off
- Opportunities for promotion
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