Role OverviewThe Customer Service Representative will assist Dayton Freight customers with inquiries, prepare bills of lading, and maintain excellent communication with external and internal customers. The role requires skillful use of Microsoft Office programs, excellent keyboarding skills, and experience with handling a high volume of phone calls.
What You Will Do
Responsibilities include assisting the Service Center Manager, taking and delivering messages, providing assistance to Drivers, and preparing bills of lading and delivery receipts.
Why It Might Be a Fit
The ideal candidate will have experience in a fast-paced environment, excellent attention to detail, and exceptional communication and customer service skills.
Requirements
- Skillful in Microsoft Office Programs
- Excellent keyboarding skills
- Has worked in a fast paced environment and has excellent attention to detail
- Experience with handling a high volume of phone calls
- Exceptional communication and customer service skills
Benefits
- Competitive weekly pay
- Quick advancement
- Customized training program
- Professional, positive and people-centered work environment
- Modern facilities
- Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
- Paid holidays (8); paid vacation and personal days
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