Customer Service Representative I

i3 Verticals
Canton, OH
Category Customer Service
Job Description
Customer Service Representative I provides support to customers, business partners, and internal co-workers via email and phone. High availability and excellent quality of support are required. Responsibilities include investigating and resolving customer issues, providing training and live support, and maintaining documentation.

Requirements

  • High school graduation required
  • Bachelor's degree from accredited college desired
  • Excellent written and verbal skills
  • Well organized
  • Excellent with customers
  • Comfortable on a computer and experience with Microsoft Office
  • Positive attitude and willingness to learn
  • Ability to contribute to a positive team environment

Benefits

  • Health insurance
  • 401(k) matching
  • Paid time off
  • Life insurance
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