Role OverviewThe Florida Department of Revenue's Child Support Program helps children get the financial support they need and deserve, promoting more stable childhoods and brighter futures. The Department invites you to apply to become an essential member of our team.
What You Will Do
Perform customer support using a variety of methods including telephone, in person, chat or email for child support cases. Initiating and responding to requests, coordinating with internal and external partners, researching and resolving case issues, gathering information and analyzing case data to determine next steps.
Why It Might Be a Fit
This position is an excellent fit for critical thinkers who enjoy working with customers and problem solving.
Requirements
- Experience processing information using a computer system
- Experience conducting research and analyzing information to make decisions
- Experience communicating with others to gather information
Benefits
- health insurance
- life insurance
- tuition waivers
- paid sick and personal leave
- 10 paid holidays annually
- retirement savings
- vision and dental insurance
]]>