Customer Service Representative I, RMV - Section V

Massachusetts
Quincy, MA
Category Customer Service
Job Description
Role Overview

The incumbent of this position is responsible for performing day-to-day office support in the Section 5 Department, preparing and processing requests for Section 5 registration plates, and providing customer service in a professional, efficient, and courteous manner.

What You Will Do

Process requests for compliance decals, work tasks in ATLAS, and provide support to all Commercial Registration Sections departments. Resolve customer situations by providing information and assistance via telephone, in person, or through email.

Why It Might Be a Fit

The ideal candidate will have at least one year of full-time or equivalent part-time experience in a position with major duties including cash handling and working directly with clients or customers.

Requirements

  • At least one year of full-time or equivalent part-time experience in a position with major duties including cash handling and working directly with clients or customers
  • A Bachelor's degree may be substituted for the required experience

Benefits

  • Non-negotiable starting salary of $55,603.77
  • Opportunity for anniversary increases
  • Comprehensive benefits package
  • Paid holidays
  • Paid time off
  • Health insurance
  • Retirement plan
  • Learning budget
  • Parental leave
  • Wellness programs
  • Visa/relocation assistance
  • Remote flexibility
  • Stipends
  • Bonus/commission
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