Role OverviewManage the full order lifecycle from PO to delivery, serving as the primary customer contact and resolving issues. Partner with sales and operations to drive outcomes. Maintain CRM updates and accurate customer records.
What You Will Do
Review priorities and incoming orders, process orders, coordinate internally, support customers and sales partners, work on quotes and problem resolution, and follow-ups and system updates.
Why It Might Be a Fit
5+ years of customer service experience, B2B experience, strong organizational skills, excellent communication, and an ownership mindset.
Requirements
- 5+ years of customer service experience
- B2B experience, preferably at a manufacturing company
- Strong organizational skills and attention to detail
- Excellent communication and an ownership mindset
Benefits
- Competitive hourly pay
- Performance-based growth
- PTO
- Health
- Dental
- Vision
- 401(k) with company match
- Overtime opportunities
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