Customer Service Representative III

Staples Canada
Framingham, MA
Category Customer Service
Remote
Job Description
Staples is seeking a Customer Service Representative III to provide excellent support to customers across various channels. The role involves problem-solving, communication, and exceeding customer expectations. Flexibility and efficiency in handling multiple customer inquiries are important.

Requirements

  • Interacting with customers to resolve issues.
  • Researching and determining optimal resolutions.
  • Following up and completing tasks diligently.
  • Collaborating with internal and external teams.
  • Maintaining customer documentation.

Benefits

  • Inclusive culture
  • Paid time off
  • Discounts
  • Wellness programs
  • Professional development
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