Role OverviewProvides advanced customer service work in support of the Texas Department of Motor Vehicles (TxDMV), Vehicle Titles and Registration (VTR) Division, Pharr Regional Service Center. Work involves providing quality customer service to the public and stakeholders related to vehicle title and registration activities, and handling, preparing and providing confidential and sensitive correspondence and communication regarding compliance with State and Federal vehicle title and registration laws, rules and regulations.
What You Will Do
Provides quality customer service to the public, county tax offices and industry stakeholders regarding title and registration application requests and customer inquiries for TxDMV information, services, policies, procedures, law, rules and regulations. Processes apportioned registration in person, by telephone and through the Texas International Registration Plan online application.
Why It Might Be a Fit
Requires three (3) years’ experience in a high-volume customer service or general office administration environment. Must have a valid Class "C" driver's license and a satisfactory driving record. The State of Texas offers a variety of benefits, including retirement plan, paid group health & life insurance, paid holidays, paid vacation leave, paid sick leave, longevity pay, dental, vision, dependent optional life insurance, voluntary AD&D insurance, dependent health & life insurance, health & dependent care flexible spending accounts, and tuition assistance program.
Requirements
- Graduation from high school or equivalent
- Three (3) years’ experience in a high-volume customer service or general office administration environment
- Valid Class "C" driver's license
- Satisfactory driving record
Benefits
- Retirement Plan
- Paid Group Health & Life Insurance for employees
- Paid Holidays
- Paid Vacation Leave
- Paid Sick Leave
- Longevity Pay
- Dental
- Vision
- Dependent Optional Life Insurance
- Voluntary AD&D Insurance
- Dependent Health & Life Insurance
- Health & Dependent care flexible spending accounts
- Tuition Assistance Program
]]>