Customer Service Representative

smrtr
Lakeland, FL
Category Customer Service
Remote
Job Description
Fortune Brands Innovations, Inc. is an industry-leading home, security and digital products company that values inclusivity, innovation, and sustainability. The company is seeking a Customer Service Representative to join the Larson Consumer Service team, providing world-class customer service and technical support to consumers.

Requirements

  • High School diploma or equivalent required
  • College degree or currently working towards the completion of a college degree is strongly preferred
  • 2 or more years' experience in a contact center or other fast-paced customer service environment required
  • Excellent professional communication skills required, both verbal and written
  • Proficient PC skills with an emphasis on Microsoft Office suite including Outlook and Microsoft Word, experience with Microsoft Teams a plus
  • Must be able to thrive in a work environment that demands high-level focus, low mobility, and high observation
  • Possess the ability to maintain a positive approach to the business, demonstrating flexibility and teamwork

Benefits

  • Medical
  • Dental
  • Vision
  • Annual bonus opportunities
  • Paid time off
  • 401K
  • Profit sharing
  • Product discounts
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