Customer Service Representative

smrtr
Indianapolis, IN
Category Retail
Remote
Job Description
Customer Service Representative position at Fortune Brands Innovations, Inc. offering a competitive starting rate of $37k/yr and benefits from day one, including medical, dental, vision, annual bonus opportunities, paid time off, 401K, profit sharing, product discounts, and more.

Requirements

  • Deliver a positive consumer experience that strengthens brand perception and drives unsolicited word of mouth advocacy.
  • Manage inbound consumer calls to diagnose issues, determine root causes, and provide clear product and technical support solutions.
  • Navigate challenging or sensitive situations by negotiating solutions that create positive outcomes for both the consumer and Larson.

Benefits

  • Medical
  • Dental
  • Vision
  • Annual bonus opportunities
  • Paid time off
  • 401K
  • Profit sharing
  • Product discounts
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