Customer Service Representative

Packaging Corporation of America
Any Location, MI
Category Customer Service
Job Description
As a Customer Service Representative, provide superior service to customers, respond to inquiries, resolve complaints, and coordinate customer requests. Work in a fast-paced, deadline-oriented environment, handle multiple requests simultaneously, and maintain organized customer files.

Requirements

  • 2+ years' experience in customer service, order entry, and building customer relationships
  • High school diploma required, associate's degree or college business coursework preferred
  • Strong knowledge of computer systems, Microsoft Word, Excel, and Outlook

Benefits

  • Bonus based on individual contribution and company performance
  • Paid Vacation (3 weeks)
  • Paid Holidays
  • Medical, dental, and vision insurance
  • 401k plan with employer matching contributions
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