Customer Service Representative

ProMach
Any Location, WI
Job Description
ProMach is looking for a Customer Service Representative to join their growing Aftermarket team. The CSR will be responsible for interfacing with customers, providing enhanced customer satisfaction, and meeting company revenue and profit goals.

Requirements

  • High school diploma or equivalent
  • Excellent verbal and written communication and customer service skills
  • Knowledge of packaging equipment helpful
  • Experience in manufacturing environment preferred
  • Experience and proficiency with an ERP system, Windows, Word, and Excel helpful, Infor/Syteline a plus
  • Experience with Salesforce or other CRM software preferred
  • Good interpersonal skills to interact in a positive manner with both internal team and customers
  • Great team player

Benefits

  • Comprehensive medical/dental programs
  • Life insurance
  • Generous paid time off program
  • Retirement savings plan with a company match
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