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Customer Service Representative
National Dentex Labs
Hawthorne, CA
Category
Customer Service
Apply for Job
Job Description
Join West Coast Dental Lab as a temporary Customer Service Representative. The role involves answering phones, processing calls, troubleshooting technical issues, and ensuring customer satisfaction.
Requirements
Answer phones in a timely manner
Process outgoing calls in a timely manner
Troubleshoot basic technical issues
Analyze remakes by customer and ensure any issues are resolved
Manage and set up new accounts
Customer retention
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