Customer Service Representative

National Dentex Labs
Hawthorne, CA
Category Customer Service
Job Description
Join West Coast Dental Lab as a temporary Customer Service Representative. The role involves answering phones, processing calls, troubleshooting technical issues, and ensuring customer satisfaction.

Requirements

  • Answer phones in a timely manner
  • Process outgoing calls in a timely manner
  • Troubleshoot basic technical issues
  • Analyze remakes by customer and ensure any issues are resolved
  • Manage and set up new accounts
  • Customer retention
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