Customer Service Representative

Composites One
Fort Worth, TX
Job Description
As a Customer Service Representative, you will provide excellent care for our customers by serving as their primary point of contact. You will respond to customer inquiries, ensure accurate order entries, provide non-technical problem resolution, anticipate customer needs and perform general organizational support.

Requirements

  • Effectively facilitate the order fulfillment process in a manner that promotes building and maintaining positive, effective relationships with customers and Team Members.
  • Ensure timely and accurate order entry to achieve on-time delivery for stocked and non-stock items
  • Respond to inquiries received through phone, email, chat, B2B and/or written correspondence from customers and Team Members

Benefits

  • Comprehensive health, retirement, wellness, and professional growth programs
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