Customer Service Representative

Computer Enterprises Inc
Any Location, PA
Job Description
We are seeking a Customer Service Representative to support a high-volume, fast-paced customer support center. This is a frontline role responsible for assisting customers with orders, product questions, and issue resolution while delivering a strong brand experience.

Requirements

  • Handle inbound customer inquiries related to orders, products, promotions, and services
  • Assist customers with placing orders and navigating the purchasing process
  • Provide accurate product knowledge and recommendations
  • Resolve customer issues end-to-end, ensuring full ownership through resolution
  • Build rapport with customers and maintain strong brand loyalty
  • Document interactions and follow internal service guidelines

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) match
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