Customer Service Representative

Illiana Heating \u0026 Air Conditioning
Any Location, IN
Job Description
Customer Service Representative providing outstanding customer service and ensuring a positive experience for residential clients, with excellent communication skills, problem-solving abilities, and dedication to customer satisfaction.

Requirements

  • Previous experience in customer service, preferably in a service-oriented industry.
  • High school diploma or equivalent.
  • Excellent communication skills, both verbal and written, with a friendly and professional demeanor.
  • Strong problem-solving skills and the ability to think quickly on your feet.
  • Outstanding organizational and multitasking abilities to handle a high volume of customer inquiries and service requests.
  • Proficient computer skills, including experience with customer service software, CRM systems, and Microsoft Office Suite.

Benefits

  • Full medical, dental, and vision packages including fully employer paid options
  • 401(k) with company match
  • Ongoing training that directly results into bigger career opportunities combined with continuous education stipends
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