Customer Service Representative

PHOENIX PAPER WICKLIFFE LLC
Wickliffe, KY
Category Customer Service
Job Description
Phoenix Paper Wickliffe LLC is searching for a Customer Service Representative to build relationships with customers and internal teams, providing responsive and personalized service, and ensuring exceptional order fulfillment.

Requirements

  • High School Diploma or equivalent required
  • 3-5 years of successful customer service experience
  • Strong communication, interpersonal, and relationship-building skills
  • Proven ability to work collaboratively with cross-functional teams in a fast-paced environment
  • Detail-oriented, organized, and capable of managing multiple tasks with competing deadlines
  • Proficient in Microsoft Office
  • Self-motivated with the ability to operate both independently and as part of a team

Benefits

  • Health insurance
  • Dental insurance
  • Life insurance
  • Paid holidays
  • Matching 401(k)
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