Role OverviewThe Customer Service Representative is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a consistent Five-Star Customer Service Experience.
What You Will Do
Welcome all customers, use all systems to manage customer flow, maintain service vows, provide an exceptional service experience, proactively address customer concerns, and promote alteration services and personalization options.
Why It Might Be a Fit
If you are passionately enthusiastic, endlessly curious, and customer obsessed, this role may be a good fit for you.
Requirements
- High school diploma or an equivalent degree
- 1-2 years prior retail experience in an apparel, service, or specialty store environment
Benefits
- Rewarding Environment and Competitive Pay
- Team Bonus
- Dayforce Wallet – Get Paid Early!
- Referral Incentive Program
- Generous Dream Maker Discount After First Pay Period
- Vision Care
- Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury
- 401K Program
- Discount for Identity Theft Protection
- Discounts for Home and Auto Insurance
- Discounts for Mobile
- Legal Benefits (MetLife Hyatt Legal Plans)
- Pet Insurance
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