Role OverviewCustomer Service Representative will provide exceptional customer service in person, on the phone, and via the internet. The role involves receiving incoming calls, determining the purpose of the call, and collecting/verifying contact information. The team provides 3-6 months of on-the-job training mastering the unique glass industry terminology and product offerings.
What You Will Do
Responsibilities include receiving incoming calls, providing price, schedule, and quality quotes, setting appointments, responding to email requests, and assisting dispatcher or other office employees as needed.
Why It Might Be a Fit
The company values a supportive and well-compensated working environment, and offers benefits such as paid holidays, vacation, and personal time, plus 401K with 4% matching and other traditional benefits.
Requirements
- High school degree
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment
- Basic computer skills
Benefits
- 401(k)
- 401(k) matching
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Free food & snacks
- Health insurance
- Opportunity for advancement
- Vision insurance
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