Role OverviewWe are seeking a dedicated, proactive and professional Customer Service Representative to join our team. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to effectively resolve customer issues.
What You Will Do
Respond to customer inquiries via phone and email, provide accurate information, assist with processing orders, and resolve customer complaints.
Why It Might Be a Fit
Previous experience in a customer service role is preferred, and the ideal candidate will have clear, concise, and effective communication skills, both written and verbal.
Requirements
- Previous experience in a customer service role
- Clear, concise, and effective communication skills
- Exceptional active listening skills
- Empathetic mindset
- Strong problem-solving abilities
- Proficiency with CRM software and Microsoft Office Suite
- High School Diploma
- Bilingual, English/Spanish not required, but highly favorable
- Ability to pass clean criminal background check
- Ability to pass drug screening with a negative result
Benefits
- $18.00 - $21.00 per hour
- Premium Meals for Seniors on Medicare & Medicaid
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