Customer Service Representative

Waste Connections
Colorado Springs, CO
Category Customer Service
Job Description
Role Overview

Join our team in Colorado Springs, Colorado, as a high energy Customer Service Representative. Work in an office setting, interacting with customers and Waste Connections employees to determine service requirements and resolve problems or complaints.

What You Will Do

Resolve customer disputes, interview customers, record interview information, and deliver services to customers in a manner that promotes goodwill.

Why It Might Be a Fit

You will work in a fast-paced, cooperative environment, soliciting sales of new or additional services. You will be equipped with a telephone, headset, and computer, and will be expected to provide excellent service in a potentially stressful environment.

Requirements

  • 1 year of Phone Customer Service experience
  • Ability to read, write, comprehend and communicate in English
  • Experience with MS Word, Excel, and Email
  • Typing and 10-key skills
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