Role OverviewThe Customer Service Representative empowers customers to build, manage, and grow successful landscape businesses by sharing product knowledge, providing recommendations, and demonstrating exceptional service. They are the face of the sales center and primary point of contact for walk-ins, phone orders, and will call service.
What You Will Do
Responsibilities include greeting customers, recommending product solutions, collaborating with team members, preparing sales orders, making follow-up calls, resolving customer complaints, and maintaining a clean sales center.
Why It Might Be a Fit
This role requires a strong customer-service attitude, self-motivation, and detail-oriented personality. The ideal candidate thrives in a fast-paced environment and has good computer and record-keeping skills.
Requirements
- Strong customer-service attitude
- Self-motivated and detail-oriented personality
- Thrives in a fast-paced environment
- Good computer and record-keeping skills
- Ability to frequently lift and move items that weigh up to 20 pounds and occasionally up to 75 pounds
- Possess or obtain forklift certification
- Must be 18 years of age or older to apply
Benefits
- Group medical, prescription, dental, vision, and life insurance
- 401(k) with company match
- Employee stock purchase program
- Seasonal sales and rewards programs
- Employee Assistance Program
- Exclusive vendor discounts
- Discretionary bonuses or commissions plans
- Relocation or cost of living adjustments
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