Customer Service Representative

TTEC
Hampton, VA
Category Customer Service
Remote
Job Description
Role Overview

As a Customer Service Representative, you'll be part of bringing humanity to business, resolving escalated or complex calls from customers, and providing exceptional customer experiences.

What You Will Do

Answer incoming communications from customers, conduct research to provide answers, and resolve customer issues.

Why It Might Be a Fit

You'll have ownership over resolving customer issues, supportive career development, and a global team of curious lifelong learners.

Requirements

  • 6 months or more of customer services experience
  • High school diploma or equivalent
  • Computer experience
  • High speed internet (>15 mbps)

Benefits

  • Base wage starting at $15.25 per hour
  • Performance bonus
  • PTO
  • Tuition reimbursement
  • Health and wellness incentives
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