Customer Service Representative

TMX Finance Family of Companies
Dayton, OH
Category Finance
Job Description
The Customer Service Representative (CSR) role at Community Choice Financial Family of Brands involves assisting customers with financial solutions, processing transactions, and providing excellent in-store experiences. This is an entry-level position offered with hands-on training, coaching, and career development. They are looking for someone who is passionate about financial service and eager to learn. This is a full-time position with a minimum of 40 hours per week, based on current benefits.

Requirements

  • High school diploma or equivalent
  • Excellent verbal and written communication skills
  • Meticulous attention to detail
  • Proficiency in using phones, POS system, Microsoft Office
  • Ability to meet physical demands (standing, lifting, moving)

Benefits

  • Paid on-the-job training
  • Comprehensive new hire program
  • Learning management system
  • Cross-brand training
  • Key Holder Program
  • Performance-based career advancement
  • Educational reimbursement
  • Comprehensive insurance options
  • 401(k) and Roth 401(k) retirement plan
  • Life and AD&D insurance
  • Dental, vision, and disability insurance
  • Discount Marketplace
  • Paid Time Off
  • Employer-Sponsored Life and AD&D Insurance
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