Role OverviewThis customer service representative will communicate with customers to answer questions, resolve problems, and determine ongoing and additional product/service needs. The role involves assessing customer compliance with physician orders, documenting calls, and entering customer orders in a computerized system.
What You Will Do
The main responsibilities of this role include communicating with customers via phone, assessing customer needs, answering questions, and documenting calls. You will also be responsible for entering customer orders and verifying demographic information.
Why It Might Be a Fit
To be successful in this role, you should have excellent communication skills, be able to work independently, and have a strong understanding of pharmacy prescription terminology. You will also have opportunities for ongoing training and advancement.
Requirements
- High School Diploma, General Education Diploma (GED), or one to three months related experience and/or training
- Must meet any licensing requirements necessary for specific location
Benefits
- Comprehensive medical, dental, and vision coverage
- Paid time off
- Retirement savings
- Tuition reimbursement
- Employee referral program
- Employee discounts
]]>