Customer Service Representative

Principle Choice Solutions, LLC
Shreveport, LA
Category Customer Service
Remote
Job Description
Role Overview

Join a team that makes a difference! We are looking for friendly, motivated individuals to help support Veterans through our inbound call center. This is a fully remote opportunity!

What You Will Do

Answer incoming calls, assist customers with their questions, provide excellent service, and document call details in our systems.

Why It Might Be a Fit

If you enjoy helping others and want to grow your career in a supportive environment, we want to hear from you!

Requirements

  • U.S. citizenship
  • Two forms of valid ID (one must be a REAL ID or U.S. passport)
  • Ability to obtain and pass a VA government background check
  • Great communication skills and a desire to help others
  • Attention to detail and reliable flexibility to work solo and on a team

Benefits

  • Competitive pay ($21.94/hour)
  • Health and Wellness Benefit (up to $4.93/hour)
  • Comprehensive health, dental, and vision
  • Paid time off
  • Paid sick time
  • 401(k) with employer matching
  • Tuition assistance
  • Employee support programs
  • Paid training
  • All equipment provided
  • Opportunities for advancement
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