Role OverviewWe are seeking a dedicated Customer Service Representative to provide exceptional service to our house accounts, phone and walk-in customers. This role is critical for managing relationships, ensuring their satisfaction, and fostering positive experiences.
What You Will Do
Provide high-quality customer service, handle customer service inquiries, assist with transactions, and build and maintain positive relationships with customers.
Why It Might Be a Fit
The ideal candidate will excel in a fast-paced, transactional environment, displaying a commitment to service excellence and effective problem-solving skills.
Requirements
- Proven experience in customer service, sales, or a related field
- Strong communication and interpersonal skills
- Commitment to delivering high levels of customer service and satisfaction
- Ability to handle multiple tasks simultaneously and work in a fast-paced environment
- Experience in Customer Relationship Management systems, Point of Sale systems, and Microsoft Office Suite a plus
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