Role OverviewAs a Customer Service Representative, you will be the acting liaison between clients, care givers, and referral sources, exemplifying our HEARTS values through communication with branch leaderships, Rehabilitation Technology Suppliers, Technicians, and other office support personnel. Our goal is to provide 360-degree Complex Mobility Solutions to our clients.
What You Will Do
You will answer phone calls, manage phone requests and inquiries, order management, coordinate with branch staff, clients, clinicians, and care givers, complete work orders, perform data entry, clerical support tasks, assist with physical inventory, and accept delivery of goods when necessary.
Why It Might Be a Fit
We are seeking mission-driven team members that can exemplify our HEARTS values: Honor, Excellence, Accountability, Respect, Teamwork, and Service. Our company is dedicated to providing the best care for our clients' unique needs and is poised for expansion and development, offering meaningful experiences to learn and grow with us.
Requirements
- High School Diploma or G.E.D.
- Communication Proficiency
- Computer Proficiency
- Organizational Skills
- Customer/Client Focus
Benefits
- Paid Time Off
- Company Paid Holidays
- Health, Dental, Vision, & Life Insurance
- 401k Company Match
- Tuition Reimbursement and Education Assistance
]]>