Role OverviewServe as the first point of contact for customers, providing exceptional support and ensuring their needs are met with enthusiasm and professionalism.
What You Will Do
Answer incoming phone calls, assist with customer inquiries, enter customer orders, verify order details, and communicate order updates.
Why It Might Be a Fit
The ideal candidate will possess strong organizational skills, excellent communication abilities, and a passion for delivering outstanding customer support.
Requirements
- Proven experience in customer service, office administration, or clerical roles
- Strong computer literacy
- Excellent organizational skills
- Ability to prioritize tasks and manage time effectively
- Strong phone etiquette skills
- Experience handling multi-line phone systems
- Familiarity with Sage 100, Microsoft Office Suite, and data entry procedures
Benefits
- 401(k) with company match
- Health insurance
- Dental insurance
- Vision insurance
- Flexible Spending Account
- Health Savings Account
- Life and disability insurance
- Paid time off
- Paid Holidays
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