Role OverviewThis is an entry-level position in a Customer Service role, however call center experience is preferred. The position is on-site, Monday through Friday, 10am - 7pm, in Barrington, IL. The role involves delivering excellent customer service, setting up and maintaining customer accounts, and facilitating communication between departments to ensure customer satisfaction.
What You Will Do
Answering all inbound customer phone calls, delivering excellent customer service, setting up and maintaining customer accounts, and assisting the outside sales team on inquiries relating to serving customers.
Why It Might Be a Fit
We're looking for someone with a solid grasp of computer basics, including Windows, Excel, Word, Outlook, and Internet usage. Opportunities for growth and development, such as company university and tuition reimbursement options, are available.
Requirements
- High school education required
- College degree a great advantage
- Call center experience preferred
- Solid grasp of computer basics, including Windows, Excel, Word, Outlook, and Internet usage
Benefits
- $19.00 - $24.00 per hour depending on experience and qualifications
- Health, Dental, Vision, Life
- 401K with matching
- HSA with company contribution
- Earn up to 15 paid days off annually
- Paid Holidays
- Company-paid on-site wellness meals
- Gym membership reimbursement
- Employee Assistance Program
- Voluntary benefits: short-term disability, whole/term life, hospital indemnity, critical illness, accident expense
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