Role OverviewAs a Customer Service Representative, you'll help people in your community access the financial solutions they need by building connections with our diverse customer base and processing transactions. You'll play a pivotal role in our high-performance environment, providing exceptional in-store experiences and helping customers access the financial services they need.
What You Will Do
You'll connect with customers, review and validate transactions, and offer personalized financial services. You'll also build new business, manage customer accounts, and participate in in-store and community events.
Why It Might Be a Fit
If you're looking for an opportunity to advance at a fast-growing, profitable, impact-driven company, then this role might be a fit. You'll have access to a robust learning management system, cross-brand training, and performance-based career advancement opportunities.
Requirements
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Meticulous attention to detail
- Proficiency in using phones, POS system, Microsoft Office, and other computer systems
- Ability to meet the physical demands of the position
Benefits
- Paid on-the-job training
- Comprehensive new hire program
- Access to a robust learning management system
- Cross-brand training
- Enrollment in a Key Holder Program
- Performance-based career advancement
- Educational Reimbursement Program
- Multiple coverage choices for medical insurance
- Traditional 401(k) and Roth 401(k) Retirement plan
- Company-Sponsored Life and AD&D Insurance
- Basic and Enhanced Voluntary benefits
- Free access to mental health resources
- Free access to exclusive discounts
- Paid time off
- Relaxed, business casual dress code
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