Role OverviewAs a Customer Service Representative at Dog Gone Happy, you'll be the first point of contact for clients and their furry friends. You'll be responsible for greeting customers, answering questions, and helping to ensure every pet and pet parent has a fantastic experience with us.
What You Will Do
Your main day-to-day responsibilities will include greeting pets and their humans, answering phone calls and emails, scheduling appointments, managing reservations, and maintaining documents.
Why It Might Be a Fit
We're looking for a warm and friendly individual with excellent communication skills, a customer service background, and a passion for working with animals. If you're a team player with a flexible schedule and a willingness to work evenings, weekends, and holidays, we'd love to have you join our team!
Requirements
- Excellent communication skills
- Team player
- Customer service background (previous experience preferred)
- Flexibility (willingness to work evenings, weekends, and holidays)
- Organized (attention to detail and great organizational skills)
- Physical stamina (able to handle/transport dogs of all sizes)
- Dog lover (passion for working with animals)
Benefits
- Discounted daycare and boarding for your own dog
- Medical/vision/dental plans (for full-time employees)
- 401k (for full-time employees)
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