Customer Service Representative

Eastman
St. Louis, MO
Job Description
Role Overview

The Customer Service Representative is the direct interface with customers, responsible for addressing customer needs and coordinating problem solving in concert with Sales and cross-functional partners. The CSR works in partnership with the field sales representatives, manages all aspects of the order fulfillment process, and forms working relationships with internal partners within supply chain, business, and manufacturing.

What You Will Do

Manage customer purchase orders, analyze inventory and customer demand, partner with Sales in support of customer needs, manage customer records, and build relationships with customers and internal partners.

Why It Might Be a Fit

We are looking for a self-motivated, extremely organized individual with excellent communication and computer skills, who can work well in a dynamic business environment and contribute independently and within a team environment.

Requirements

  • Bachelor’s Degree
  • Excellent communication skills
  • Excellent computer skills
  • Strong prioritization, planning, and analytical skills
  • Self-motivated and extremely organized
  • Ability to work well with others
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