Customer Service Representative

The Customer Service Representative ensures customer satisfaction by proactively problem-solving, utilizing all available resources, to provide the highest level of customer service.

What You Will Do

Handles incoming and outgoing calls, accesses and enters data in member accounts, verifies insurance, creates documentation, and communicates with Team Support or Team Lead.

Why It Might Be a Fit

The ideal candidate will have strong communication skills, be able to handle multiple tasks, and have experience in a fast-paced customer service role.

Requirements

• High School Diploma, GED, or equivalent experience
• 2+ years of experience in a fast-paced customer service role
• Ability to handle multiple tasks at various stages of completion
• Clear and calm communication by phone
• Ability to effectively use computer systems and maintain good records