Role OverviewAs a Customer Service Representative, you'll help people in your community access financial solutions by building connections with customers, processing transactions, and providing exceptional in-store experiences. You'll play a pivotal role in our high-performance environment, working in a dynamic and fast-paced environment to meet individual and team performance standards.
What You Will Do
Your main responsibilities will include connecting with customers, reviewing and validating transactions, offering personalized financial services, and maintaining internal and external store appearance. You'll also participate in ongoing training and stay current on product and process changes.
Why It Might Be a Fit
If you're looking for an opportunity to advance at a fast-growing, profitable, impact-driven company, then this role might be a good fit. You'll have opportunities for cross-brand training, performance-based career advancement, and a comprehensive new hire program.
Requirements
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Meticulous attention to detail
- Proficiency in using phones, POS system, Microsoft Office, and other computer systems
- Valid driver's license, auto insurance, and personal vehicle
- Background check required
Benefits
- Paid on-the-job training
- Comprehensive new hire program
- Access to a robust learning management system
- Cross-brand training
- Key Holder Program for leadership potential
- Performance-based career advancement
- Educational Reimbursement Program
- Multiple coverage choices for medical insurance
- Traditional 401(k) and Roth 401(k) Retirement plan
- Company-Sponsored Life and AD&D Insurance
- Basic and Enhanced Voluntary benefits
- Free access to mental health resources
- Free access to exclusive discounts
- Paid time off
- Hourly wage of $15.00 per hour
]]>