Customer Service Representative

Community Choice Financial
Any Location, GA
Job Description
Role Overview

As a Customer Service Representative, you'll help people in your community access the financial solutions they need. You'll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions while providing exceptional in-store experiences.

What You Will Do

You'll connect with customers, review and process transactions, maximize customer success, and perform duties outside of the office, including on-site vehicle appraisals and store errands.

Why It Might Be a Fit

If you're looking for an opportunity to advance at a fast-growing, profitable, impact-driven company, then this role might be a fit. You'll receive hands-on training, coaching, and development as we invest in your long-term success.

Requirements

  • High school diploma or equivalent
  • Excellent verbal and written communication skills
  • Meticulous attention to detail
  • Proficiency in using phones, POS system, Microsoft Office, and other computer systems
  • Valid driver's license, auto insurance, and personal vehicle to use throughout the workday
  • Background check required

Benefits

  • Paid on-the-job training
  • Comprehensive new hire program
  • Access to a robust learning management system
  • Cross brand training
  • Enrollment in a Key Holder Program
  • Performance-based career advancement
  • Educational Reimbursement Program
  • Multiple coverage choices for medical insurance
  • Traditional 401(k) and Roth 401(k) Retirement plan
  • Company-Sponsored Life and AD&D Insurance
  • Basic and Enhanced Voluntary benefits
  • Free access to mental health resources
  • Free access to exclusive discounts
  • Paid time off
  • Hourly wage of $15.00 per hour
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