Role OverviewAs a Customer Service Representative, you'll help people in your community access the financial solutions they need. You'll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions while providing exceptional in-store experiences.
What You Will Do
Connect with customers to cultivate lasting relationships, review and process customer transactions, and offer personalized financial services. You'll also build new business, assist with customer account management, and maintain internal and external store appearance.
Why It Might Be a Fit
If you're looking for an opportunity to advance at a fast-growing, profitable, impact-driven company, this role may be a fit. You'll have access to a robust learning management system, cross-brand training, and performance-based career advancement.
Requirements
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Meticulous attention to detail
- Proficiency in using phones, POS system, Microsoft Office, and other computer systems
- Ability to meet the physical demands of the position
- Background check required
Benefits
- Paid on-the-job training
- Comprehensive new hire program
- Access to a robust learning management system
- Cross-brand training
- Enrollment in a Key Holder Program
- Performance-based career advancement
- Educational Reimbursement Program
- Multiple coverage choices for medical insurance
- Traditional 401(k) and Roth 401(k) Retirement plan
- Company-Sponsored Life and AD&D Insurance
- Basic and Enhanced Voluntary benefits
- Free access to mental health resources
- Free access to exclusive discounts
- Paid time off
- Relaxed, business casual dress code
]]>